Terms and Conditions

1. Acceptance of Terms

Welcome to CalendSync. These Terms and Conditions ("Terms", "Agreement") govern your use of our calendar scheduling platform, API services, and related services (collectively, the "Service"). By accessing or using CalendSync, you agree to be bound by these Terms.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your agreement to these Terms will be treated as the agreement of the organization.

If you do not agree to these Terms, you must not access or use our Service.

2. Description of Service

CalendSync provides a calendar scheduling platform and API that enables:

• Integration with Google Calendar for event creation and management
• Automatic generation of Google Meet video conferencing links
• Availability checking and smart scheduling
• RESTful API for programmatic access to scheduling functionality
• Webhooks for real-time event notifications
• Calendar synchronization and data management

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Registration and Security

3.1 Account Creation

To use our Service, you must:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Be at least 16 years of age
• Have the legal capacity to enter into binding contracts

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Using strong passwords and enabling two-factor authentication when available

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Service in a manner that could harm CalendSync or other users.

4. API Usage and Limitations

4.1 API Access

Access to our API is granted subject to your subscription plan and these Terms. You agree to:

• Use API keys securely and not share them publicly
• Implement proper error handling and retry logic
• Monitor your API usage and stay within your plan limits
• Follow our API documentation and best practices

4.2 Rate Limits

API usage is subject to rate limits based on your subscription plan:

• Starter Plan: 100 requests per minute, 10,000 requests per day
• Pro Plan: 500 requests per minute, 100,000 requests per day
• Enterprise Plan: Custom limits negotiated in your agreement

Exceeding rate limits may result in temporary throttling or suspension of API access.

4.3 Prohibited Uses

You must not:

• Attempt to reverse engineer, decompile, or disassemble the API
• Use the API to create competing services or products
• Circumvent rate limits or usage restrictions
• Use the API for spam, harassment, or illegal activities
• Scrape, harvest, or collect data without authorization
• Interfere with or disrupt the Service or servers

5. Google Integration and Third-Party Services

5.1 Google Services

CalendSync integrates with Google Calendar and Google Meet. By using these features, you agree to:

• Grant CalendSync permission to access your Google Calendar
• Comply with Google's Terms of Service and Privacy Policy
• Understand that Google services are subject to their own terms and availability

5.2 Third-Party Availability

We are not responsible for the availability, functionality, or security of third-party services including Google. Any interruption in third-party services may affect CalendSync functionality.

6. Payment Terms and Subscriptions

6.1 Pricing

Current pricing is available on our website. We reserve the right to change pricing with 30 days' notice to existing customers. Price changes will not affect your current billing period.

6.2 Billing

• Monthly Plans: Billed monthly in advance on the date you subscribed
• Annual Plans: Billed annually in advance with applicable discounts
• Usage Overages: Additional fees may apply if you exceed plan limits
• Payment Methods: We accept major credit cards and other payment methods via our payment processor

6.3 Refunds

We offer a 14-day money-back guarantee for new subscribers. Refund requests after this period will be evaluated on a case-by-case basis. Refunds are not available for:

• Partial months or unused portions of annual plans
• Accounts terminated for Terms violations
• Usage overage charges

6.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Service until that date. No refunds will be provided for the remaining period.

7. Intellectual Property Rights

7.1 CalendSync Property

The Service, including all software, APIs, documentation, designs, graphics, logos, and content, is owned by CalendSync and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service.

7.2 Your Data

You retain all rights to the data you input into the Service, including calendar events and meeting information. By using the Service, you grant us a license to:

• Store and process your data to provide the Service
• Create aggregated, anonymized analytics for service improvement
• Display your data within the Service interface

7.3 Feedback

Any feedback, suggestions, or ideas you provide become the property of CalendSync, and we may use them without restriction or compensation.

8. Data Privacy and Security

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key commitments include:

• GDPR compliance for users in the European Economic Area
• SOC 2 Type II certification for security practices
• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Incident response procedures with notification within 72 hours of discovery

For complete details on data handling, please review our Privacy Policy.

9. Service Level Agreement (SLA)

9.1 Uptime Guarantee

We commit to 99.9% uptime for Pro and Enterprise plans, calculated monthly. Uptime excludes:

• Scheduled maintenance (announced 48 hours in advance)
• Third-party service outages (e.g., Google Calendar)
• Issues caused by user error or misuse
• Force majeure events

9.2 Service Credits

If we fail to meet the 99.9% uptime commitment, you may be eligible for service credits: 5% credit for 99.0-99.8% uptime, 10% credit for 95.0-98.9% uptime, 25% credit for below 95.0% uptime. Credits are applied to your next billing cycle and do not exceed one month's subscription fee.

10. Warranties and Disclaimers

10.1 Service Warranty

We warrant that the Service will substantially conform to our documentation. This warranty does not cover issues caused by misuse, modifications, or third-party integrations.

10.2 Disclaimer

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. You use the Service at your own risk.

11. Limitation of Liability

Our total liability for any claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless CalendSync, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising from:

• Your use or misuse of the Service
• Violation of these Terms
• Violation of any rights of another party
• Your data or content submitted through the Service

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@calendsync.com to seek informal resolution. We will attempt to resolve disputes amicably within 30 days.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13.3 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in [Your Jurisdiction], and you consent to personal jurisdiction in such courts.

14. Modifications to Terms

We may modify these Terms at any time. When we do, we will:

• Update the "Last Updated" date at the top of this page
• Send email notification to registered users for material changes
• Provide 30 days' notice before changes take effect

Your continued use of the Service after modifications constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and cancel your account.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you enter into with CalendSync, constitute the entire agreement between you and CalendSync.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, terrorism, labor disputes, or internet service disruptions.

16. Contact Information

For questions about these Terms, please contact us: